Will switch to Turbo next year. H&R had data import issues this year, including last year's data and current consolidated documents. Manyal entry required. Also unable to handle several K-1 entries.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Have used for several years and always happy with the product
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Double charged for submitting state return
on March 15, 2026
Posted by: tpcoolwhip
When i filed my federal and state returns together, the program-after processing the charge to sumit the state return TOOK THAT OPPORTUNITY to decide it needed to update the federal return software BEFORE processing my filing. When the program restarted, I had to go through the filing process from the beginning, including being charged AGAIN to file my state claim. I would like a refund of that duplicate charge, but the is no apparent way to seek this within the program.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I've been using the software for quite a few years. H&R Block provides the necessary info. and guidance I need to enter my data. I find being able to view the actual tax form another helpful feature when I need more clarification on a topic. This software from the first to the final step of filing the tax forms is outstanding.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!