I've been using H&R Block Deluxe for over 10 years and have always had an exceptional experience. Easy to use and understand. A must for people who want to know their 1040 tax return completely.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I completed the federal return and then the free state return for Maine. The standard deduction for Married filing jointly over 65 years old for Maine is $25,700. The program gave me $27000. The nontaxable pensions for Maine was calculated incorrectly. I filed my tax return on the Maine Income tax fast file site. The resulting refund was very different.
I found some of the entries (Federal) a little confusing. More descriptive help would make your service better. Overall, I like the program and plan to continue using it. More help with state taxes would also be beneficial.
In Schedule NR for State of Michigan, your tax software entered incorrect income into all three columns. It looks like your software doesn't recognize resident income from non-resident income. In the City of Detroit Nonresident Income Tax Return Form, your software defaultly keyed in my name & social security # as the filer which is supposed to my wife's name & ss#. I had to print out all the forms and keyed in the information by hand.
In previous years, I really liked it. For 2019, however, it has really screwed up my filing, and I'm not sure what to do, the promised "help" is so utterly inadequate and perhaps irrelevant.