Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,309 Reviews)
Open Ratings Snapshot
Rating breakdown 149,309 reviews
5 Stars
97,787
4 Stars
28,063
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product. 
(
52,687 out of 61,831
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4 out of 5
4
H & R Block Deluxe tax prep
on March 28, 2020
Posted by: Dateach
from Louisville
Verified Purchase:Yes
Easy to use, and we are confident that it is accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good Software, But Update Issues
on March 28, 2020
Posted by: Jim H 1969
from Austin, TX
I have using their software for years. This tax season's software has a update bug that is a little aggravating. Everytime there is an update and I open my return to continue, it either doesn't recognize the saved return and I had to start over (not good), or when I went in to check the status of my return, it said I didn't e-file, which I did. I am glad I at least got an email saying that my return was accepted and I had already printed a copy for my files. This is the first time I have ever had any issues with their software. Hopefully this won't be happening next tax season, otherwise I may have to go to TurboTax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good Software, But Update Issues
on March 28, 2020
Posted by: Jim H 1969
from Austin, TX
I have using their software for years. This tax season's software has a update bug that is a little aggravating. Everytime there is an update and I open my return to continue, it either doesn't recognize the saved return and I had to start over (not good), or when I went in to check the status of my return, it said I didn't e-file, which I did. I am glad I at least got an email saying that my return was accepted and I had already printed a copy for my files. This is the first time I have ever had any issues with their software. Hopefully this won't be happening next tax season, otherwise I may have to go to TurboTax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Poor help set
on March 28, 2020
Posted by: mt60
from Butte mt
Verified Purchase:Yes
Software worked ok. Navigation was poor. Help sections were very poor. Many help sections just referred you to outer sections.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H7R Deluxe software
on March 28, 2020
Posted by: Richard V
from Florida
Verified Purchase:Yes
Program is easy to work with and if you continue using it, it lists previous accounts.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Aj
on March 28, 2020
Posted by: Ann j
from California
Verified Purchase:Yes
I would. I finally fixed your program however you need a free 800 advice number. That is what made me give 4 instead of 5
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to use
on March 28, 2020
Posted by: dbcx
from Arlington, MA
The questions the software asks makes filing extremely simple.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Room for improvement
on March 28, 2020
Posted by: Nickel City
from Fort Mill, SC
Verified Purchase:Yes
Good overall software package. I needed to complete an 8606 form which did not have the interview process or instructions/explanation available. Also, You should allow one free state level efiling and the ability to access / complete state level forms. In my case it was the SC2210 which required me to mail in my return. Also, the package did not update with the latest payment dates for both federal and state due to the coronavirus situation. I expected more realtime updates.
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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