The software works reasonably well, but the help features are minimally useful. In most cases it is necessary to go to the IRS site to try to get answers to simple questions. For, example the way to file a return for a deceased person is not at all clear.
Have been using the tax software for many years. Works as expected. easy to use. Since I use year after year my information is automatically uploaded into the current product.
This tax software works OK. The presentation of a form has the appropriate worksheet intermixed with the form. The product would be more more clear and intuitive if one could view the form, such as the 1040, select a line with the mouse, and click to get the worksheets. That allows one to be always aware of the big picture.