I encountered two problems on my Jersey Return. Since my particulars forced me to paper file the errors were as follows: 1) I could not enter my direct deposit information such that it would appear on the Jersey paper return. This forced me to manually entered the direct deposit info on my Jersey paper return. 2) My Drivers License was truncated.. I had to manually complete it on the Jersey paper form...
Use it every year, usually a great program. But this year a lot of updates had to wait in order to file my taxes. My tax that I almost finished just locked up because the update wasn't coming until March 23, 2020. And when it did unlock my taxes that I was almost done with all my information was gone & had to start all over again?
My taxes are relatively simple now that I'm retired and all my deductions have moved out. I've been using this tax software for 20 years and never have had any problems.