Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,309 Reviews)
Open Ratings Snapshot
Rating breakdown 149,309 reviews
5 Stars
97,787
4 Stars
28,063
3 Stars
10,440
2 Stars
5,409
1 Star
7,610
85%of customers recommend this product. 
(
52,687 out of 61,831
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3 out of 5
3
My review
on March 30, 2020
Posted by: Mk review
from Mn
Verified Purchase:Yes
Software is ok however, when there is an error it is not so easy to find.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good, but not 100% reliable.
on March 30, 2020
Posted by: GR1234
from Idaho Falls, ID
Verified Purchase:Yes
H&R Block is generally fine. However, I experienced some problems with an error in the Idaho State tax form 39R related to "tuition and fees", which took a total of about 6-8 hours of time to sort out. Eventually the error was acknowledged and fixed in the subsequent update. Also, the "Jump to Related" feature did not work on the majority of cells where I needed to figure out where an automatically entered value came from. Because I was able to diagnose an actual problem, and discover a number that the software entered in error that I would otherwise not have found, I was left with a feeling of uncertainty about how reliable the software is. I did purchase Turbo Tax and found a similar, but different issue with the Idaho tax form. Eventually got both programs to give me the same result, but it took a lot of time and luck.
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great Product Just One Minor Issue
on March 30, 2020
Posted by: 2xRetired
from San Antonio
I've been using H&R Block software for many years. It has always been very easy to use overall. The last few years I have had oil & gas royalties and found the program to be very confusing in that area. I've had to complete the return questionnaire several times in order to get the correct royalty information on the IRS forms.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The best
on March 30, 2020
Posted by: R Flowrz
from Hampton VA
Verified Purchase:Yes
I've used it every year since 2011. So easy to answer the interview questions and get IT DONE!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Easy to Use, Inexpensive, but Flawed Calculations
on March 30, 2020
Posted by: BlueTom0267
from Las Vegas, NV
Verified Purchase:Yes
The H&R Block Deluxe Software installs on most computers and is easy to use. I particularly like being able to import data from tax returns from previous years. That is a major convenience. However, this year I did find that the software made some flawed calculations. These flawed calculations nearly caused me to submit an incorrect return.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
DIY Taxes
on March 30, 2020
Posted by: Chuck in SC
from SC
Verified Purchase:Yes
Installed easily and updates easy. Software is straightforward and easy to use. Have used H&R Block for many years and it has improved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good
on March 30, 2020
Posted by: dj70
from Newburgh, NY
Mostly pretty good and helpful except when dealing with an annuity that was inherited. Confusing with little written help.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good easy to use tool.
on March 30, 2020
Posted by: Tjsgray
from Salem, Oregon
Verified Purchase:Yes
Good, easy to use tool. Like the consistency of the product. Would like to be able to enlarge the interview text more, tho.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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