It is very easy to navigate through and explanations are good. I have used this product for years even when I did taxes for the public and I trust this product. I cannot navigate through on other products.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
How much longer do I need to wait for my refund to be deposited in my account. It has been seven days. I have used your software for over 12 years and this is the longest it has ever taken.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I do not appreciate the fact that I had to uninstall the program and reinstall the program just to be able to submit my taxes to the governments. I don't believe I'll be buying this software next year. But, thanks to the efforts of their great customer service, I was able to figure that out and at least able to send my taxes over. A+ for customer service, D- for the awful software.
I've used HR Block for about 10 years now. It is straightforward to use. However it gets confusing if you have multiple rentals or royalties. I had to go to the forms and figure out copy1, copy2, and copy3 to assign expenses to the correct properties. Also they are very little help in getting the right amount for federal and state oil depletion allowance. Also I had a very large deduction appear from transferring data from Quicken. It caused a $6,000 error that the software review did not find. Fortunately the result was so crazy I spent time going back through everything till I found an amount that was not tied to anything.