Easy install. Bought the "deluxe" version but still had extras that required additional cost
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have been using H&R Block software for over 10 years. Works as advertised. My Deluxe package handles my simple to medium complex returns. Detailed step by step instructions. Help information is good. Reasonable price. Free filing is great.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
It has always been my go to for taxes. It’s easy and convenient
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Always happy with the simplicity of the form and the accuracy check makes you feel more comfortable
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
My husband and I have used both this and Turbotax, and we prefer Turbotax We feel that it is easier to use.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using this program for years now and very happy with the results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
This is a familiar Tax Filing Software that I used every year since 2019 (or earlier). It has a clean user interface and also is easy to use. Also, using software means I can take my time to review information entered. And another advantage is that I can start entering information without having every form first. (For example W2 and 1099-INT are available much sooner than 1099-B forms.
Keep using the same software helps, as it can import last year's information as well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Good software but a little more glitchy than in years past. Had a few occasions where the program seemed to get "lost" when moving backwards through the return. Also had an instance, when after opening a return I was working on, the program thought I was starting a new return. But aside from those issues, still high quality tax prep software.
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.