Works well with minimal "gotcha" changes from year to year. Much better than the program I use to use, which shared my personal info online just for me to print out a copy of my return.
I've used H&R Block for many years because it is the most straight forward package out there. Easy to use as the program steps you through the entire process interactively asking questions. Excellent!
The software had a few glitches - - also a calculation error with the state return. Needed additional help. Got what I (think) I needed on the IRS website.
Very easy to use. Suggest you re-instate ability to manually request software check/update. Also include in help how to find activation code (from the email I found out after calling you).