Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(136,260 Reviews)
Rating breakdown 136,260 reviews
5 Stars
90,616
4 Stars
25,141
3 Stars
8,946
2 Stars
4,704
1 Star
6,853
85%of customers recommend this product.
(
45,215 out of
52,942)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: PenguinsFan
from Virginia
Verified Purchase:Yes
Worked well. Little difficult for declaring a new heat pump and minimum distributions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Persnickety2
from Tennessee
Verified Purchase:Yes
I’ve used this software for about three years now, and overall am very happy. This year, however, data entered did not populate the1099 income worksheet. Therefore, the field for Schedule E did not populate. This also did not show up in the accuracy review. Had I not noticed, the return would’ve been filed incorrectly. I did place a call; however, the agent was not a tax professional and could only advise there were no upcoming fixes for the issue. Making clear, concise information about assistance would be helpful— and I’m not just talking AI help a real person please.
Value
4
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from RSM CA
Verified Purchase:Yes
I use H&R every year. Always fast and easy. This year I had trouble with minimum required distributions area. I think I finally got it but it was confusing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
With correct inputs, you can be sure of accurate results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
1040-SR leaves MUCH to be desired.
on March 11, 2026
Posted by: unhappy widower
from PA
1.Program does not indicate any way to declare that a spouse died during the tax year. Does not indicate anyway to send a death certificate as required by the IRS
2. 1040-ES does not work when switching from married filing joint to single due to death of spouse. Cannot estimate my required tax payments for FY2026
3. 1040-ES is not final but no indication of when the update will be made.
4. ForeignTax Credit form instructions are not useful and difficult to do this correctly.
2. 1040-ES does not work when switching from married filing joint to single due to death of spouse. Cannot estimate my required tax payments for FY2026
3. 1040-ES is not final but no indication of when the update will be made.
4. ForeignTax Credit form instructions are not useful and difficult to do this correctly.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Frolic1
Verified Purchase:Yes
I'm very glad that I switched to H&R. The software installed with ease and so was the use of the product which I very much appreciate!
Response from HRBlockBy Abigail, Social Media, March 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: taxman77
from Radclifff Kentucky
Verified Purchase:Yes
Everything consistent EXCEPT was unable to import 1099 info from Merrill Lynch whereas the last decade + it was possible - please add this back in for 2026 version!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, TX
Verified Purchase:Yes
I have used H&R Block software to file my federal income tax for more than 10 years. It's easy to use, guides you smoothly through the complexities of tax forms, and is always up-to-date with current IRS regulations. I will use it again next year and highly recommend it to others.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock