Very little access to relevant info from within the app. Much screen space is wasted, leaving font very small and non-adjustable. On the other hand, Federal e-file is very well handled.
Everything was fine until I submitted. It asked for my AGI. Since it was filled in by you, I mistakenly assumed it was correct. It wasn't. I had to look it up on my last years forms
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I've used H&R block for over 5 years with no problem. I used a different software once and got audited. I had to pay $500 extra tax then I expected. Never used it again.