My complaint is that there are extra charges. I bought a version with state but I still had to pay more to e-file my state return. Since I had to file in two states I also had to buy another state 'license'. That cost as much as the deluxe with state version. I would be much happier if all the costs were displayed on the product so I could make better comparison with other methods of doing taxes. The federal part is straight forward and has helpful links to answer questions. The WI state was not as easy to work with for reporting sale of stock and divedends and I had to go back to my tax documents and back to the federal forms many times before I was confident I got it correct.
I have been using the H&R Block product for over 10 years now. Consistently accurate and easy to use. Even as my taxes have become more complex over the years. The program guides me through each step, and Q&A is always readily at my fingertips. I am always confident (and satisfied) with my filings. Perfect tool for the DIY inclined.
Simple and easy to use. Also helps guide you through it and has ability to chat with a tax pro if you need additional help. This is my 4th year doing taxes with this software is simple and easy to use.
Great except handing of a k-1 form. Very confusing especially when it could not handle said see professional tax person. Finally figured it out but not with H&R help. Other than that handles all the rest easily.