For someone like me who is always afraid that I will do something incorrect in filing out my tax forms for the year, using the software takes me step-by-step through the process and makes me feel comfortable with putting in the information.
Familiar program, used HRBlock last year. Easy to follow, clear directions, and easy to download investment information. One issue, minor, is that when entering each investment after it was downloaded to edit/check it out, when you returned to the list of investments the program would default back to the top of the list, not at the last place you were at.
Pros: Easy to prepare, Easy to import documents, Fast
Too many errors on simple items. It fills the form out incorrectly then blames me. Been using for years and tired of it. After e-filing, they place it on hold and send an email to call. When you call, they don't know what it's concerning and you have to play a guessing game until they realize they need to verify your identity with a set of questions that they shouldn't know the answer to. They say it's random but it's happened to me every single time. Turbotax for us next year.
Very poor at pointing out issues while progressing through program. After completing all the pages, the program said the checks were fine, but when I went to file the program asked me to fill out the raw forms to fix 12 issues.......very frustrating trying to figure out where to go in earlier pages that the program didn't state there was an issue with.
Bought this version like every other year. Didn't cover all of my situations this year, I had to go and figure some of my calculations manually and enter them into the program.
Each section in the Software was very clearly explained with reference links for additional info and valuable tips. It was a great experience filing our taxes using the H&R Block Deluxe version. We will continue to use this software in future as done before since past 10 years or so..