Been using it for years. Always worked and generally easy to use. Didn't like having to get some immediate answers to questions and having to pay for the answers.
Our family has been using H&R Block Deluxe for the last several years. We appreciate that it's very easy to use and imports the prior year's data into the current year's form so you don't have to retype everything. Furthermore, if you need to change or update any information, it's very easy. I would suggest organizing all your documents beforehand (i.e. W2s, 1099s, etc.) for an even speedier process. Filling out our federal return takes less than an hour.
Pros: Easy to prepare, Easy to import documents, Fast
I like the software, it did a great job for me. Easy to enter the data and get directed where to put information in the interview. I will definitely continue to use the software.
Website states that software supports non-resident forms for DE, but not the e-filing of the forms. The software doesn’t even allow you to fill out the non-resident forms to print and mail in ... says not supported!!! I had to manually fill out paper forms I downloaded from the DE state website!
Not well put together and way overpriced for what it does. Import function isn't accurate and doesnt work for too many providers. State returns shouldn't be 20 dollars.
Cons: Time consuming, Hard to prepare, Hard to import documents