Used product for years on windows desktop. OK but for aggravating resolution problems. This year I changed to Mac. This product for Mac impossible. Ended up having to do taxes on windows laptop. Very disappointed. Won't use again until resolution issues made to conform.
This software is great. Easy to understand, can enter info as it is received, etc. However, although it is understandable that it needs to be updated early in the year, the number of updates is high and are finished way too late. I had all of my paperwork put together in February, but had to wait for the last update that came on April 6th. If you are a last minute filer -- this schedule works for you. Me -- I had to wait an extra 7 weeks before I could file.
The Federal and State returns were easy to use with clear guidance and from start to finish. Importing financial statements like 1099s made the whole process easy and helped to avoid mistakes and typos.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast