Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(135,646 Reviews)
Rating breakdown 135,646 reviews
5 Stars
90,265
4 Stars
25,009
3 Stars
8,868
2 Stars
4,676
1 Star
6,828
85%of customers recommend this product.
(
44,858 out of
52,536)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: areukidinme
from mi
Verified Purchase:Yes
i had a hard time this year with your program than other years , I had to keep going back to fill things.
i never did find where to enter federal refund from previos year.
i never did find where to enter federal refund from previos year.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: DaKy
from Louisville
Verified Purchase:Yes
The user interface is archaic. I was not able to file my state return because the software said I had a mistake. I didn’t. And even if I did I should be able to use my judgment and file whatever I want to file. And btw, it allowed me to file my federal return with the same mistake.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nonreview
Verified Purchase:Yes
My wife already sent in a review on the product. She is the one who does our taxes. So she sent that after she filed our taxes. It is not cool to request one from me who never uses it, especially since she filed it from your software in her name.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
"Glitch"
on March 7, 2026
Posted by: Bteksfam4664
from Indiana
There is(not fixed when I filed) a "Glitch" in software. My spouse turned 62 in 2025, software assumed she filed for Social Security Income, eligible at 62, she NEVER filed, still works full time. We had a data verification issue that was not fixed when I filed. H&R software dept., as far as I know, has not resolved the issue.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Obi64
from Bristol RI
Verified Purchase:Yes
Everything fine until I went to print a copy of returns. Selected PDF option and could not print!
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: raredinger
from Ohio
Verified Purchase:Yes
This program is so easy to use! I highly recommend it!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Poor communication and explanation
on March 7, 2026
Posted by: Lenandkaren
from Tennessee
Your accuracy check says I failed in thew depreciation checklist, I think?!?
I cannot find what you say is wrong, or how to fix it.
I cannot find what you say is wrong, or how to fix it.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Smd19
Verified Purchase:Yes
First tume using any tax software. Would buy again
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock