Product seems to have done the job as usual but to me a continuing deficiency is the programs lack of a native PDF writer. The "free" PDF download concerns me as software is generally not free and I am concerned that a third party will be able to harvest portions of my tax information during use.
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have used this product for years and will continue to do so. It makes doing taxes relatively easy and keeps up with tax law changes. I particularly like the ability to efile, import information from various providers directly into the program, and to prefill data from last year's return. With the ability to do more than one return, I do my own, that of some family members, and sometimes use a spare return to do "what if" scenarios. It's a great tool.
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Found a glitch form 1099B when I put in State initials it said this is not a number then it froze up had to force quit and start over when I put in State number It kept putting commas every three numbers and couldn’t file until I just deleted the number altogether.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I got this because I used to use TurboTax, but they would have required me to upgrade my computer this year (to have Windows 11 and dual processors). Thanks for running on Windows 10. I found your software very complete and worked through it although it was different. The only issue I had was when I would leave and come back the program did not return to where I had left; I needed to fish around a little to find it.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Love using this software. Probably my 6 or 7th year. It preloads my data from previous year, checks for errors or omissions and is always accepted and processed quickly. Literally like filling in a questionnaire. Love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!