Too many problems requiring calls to tech support. Error messages that did not help solve a problem. Had to use task manager to force quit background processes.
I have used HR Block tax software for almost ten years after having used other programs. The software is easy to use and is not nearly as expensive as some other programs. It has never steered me wrong and has ensured that I get all the breaks/credits that are due for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I could find all needed forms. Ability to save and print a PDF is a big plus. Interview process helps you make sure that you attach all of the forms you need; Review process helps you catch mistakes before you file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I am very disappointed that I cannot enter my direct deposit info. I have been struggling financially and need the stimulus check. However, because I owe there is not a way to get the deposit any time sooner.
Overall, the 2019 edition is a decent product. The two issues I had with it were as follows: 1. It combined my two fidelity brokerage accounts when I imported them from fidelity. 2. When planning my 2020 estimated taxes it was unclear were I enter social security retirement income.
Never could figure what was wrong with my state return. Ended up having to file state direct to their website instead of through H&RBlock. It was upsetting.