Updates for forms was rolled out slower than normal The quick entry interview should have less scrolling or better indication that you need to scroll. i missed a check box last year for living in us for more than six months which disqualified for EIC because it was off screen under address -IRS caught it and sent letter telling us we did qualify.
Overall great software, easy to use and great value for a family of 5 returns
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I might change a competitor’s product. The section on RMD is most confusing.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought at the end of 2025 and filed the end of February. I had a typo in the federal PIN and the fed was rejected so the State was on hold. In order to fix, I had to refile the fed but to do that I also had to refile the state and I was therefore charged TWICE for the state. This seems unwarranted. Otherwise, I really like the program and have used it for over 20 years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Very good software. I wish I could just op out of itemized deductions and skip ahead to my standard deductions. I was able to prepare and file my return quickly and efficiently. I intend on using your software for my 2026 return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used the H&R Block software for a couple years now and have found it to be very easy to use. The information and help descriptions are detailed and easy to understand. The price for the software is very competative. Overall I am very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!