Have used this product the pasts several years. While tax law changes, this product is always "right there". I'll use it again next year, if we get past COVID.
I’m having a tough time filing. My computer crashed and I cannot pull up 18 taxes to get my agi. The IRS is having its own problems. I can not make the connection to retrieve what I need. Also I can not find where I printed a copy, found paperwork. But no return.
This year I had a problem where I got all the way to the point of filing when the software insisted that a value had to change. It *forced* me to fill out my tax return "wrong" in order to proceed (and was not easy to do it either). H&R Block overall works well, the problems are 99% due to our terrible/complex tax laws. There is no other software (that I've tried) which is better. This year I had a second glitch with my property tax return (which it will not allow you to file but does let you fill it out) where it showed a refund of several hundred dollars but then when I manually printed to form to send it in there was no refund.
I've been using H&R Block for more than 10 years and I find it to be user friendly, very flexible and comprehensive. Additionally, it let's you know that some items that are flagged may not need to fixed or changed because they are legitimate transactions. Prior to this, I was using Turbo Tax, which at the time had some small glitches that were hard to navigate.
I was very disappointed in your tax software - difficult to use and forms didn't print out like you said they would. I have used TurboTax forever in the past and will go back to them next year. (Even this little review space is badly designed.)