I have used your software for a minimum of 5 years, possibly up to 10. I have had good experience and no issues. I have never had to contact them for assistance as of yet.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have been using your tax software for years. It allows you to glide your way through smoothly, guiding you as you use the software. It also interfaces with the previous year H&R software and automatically brings over pertinent information needed for the current return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Good product. However have state remember property id number.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I had a problem uploading some info. The one I chatted with was no help.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The tax program was very good. I have been using your program for years. The issue is when I filed the state program your system charged me 3 times for 1 filing. A credit should have been credited immediately.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy as 123
on March 2, 2026
Posted by: Doll68
from Indiana
Love the software. It is so user friendly and I would definitely use it again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!