I approached this with some trepidation,as I've always had my taxes "done" by a pro, but it was really quite easy, once I got my papers in order. I'm retired now so it took me about 2 1/2 hours. I'll certainly use it again next year.
Well, we have only used this product for 20 years, but up to this date it has been easy to find (Block mails it to our house about three times each year!), easy to load and easy to operate. So far we haven't found a single thing to complain about. Absolutely FLAWLESS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
very satisfied with the final result - there are some usability issues, especially when dealing with fixing 'errors' and such - the program is very confusing and inconsistent and a pain in the butt