I got it 2 months ago and it didn,t work, it brought in the wrong AGI and I had to print them off and mail them...
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
1
Wrong year state return filed
on March 2, 2026
Posted by: Anonymous
from Anderson, CA
I filed my return which was rejected. The reason given was that i had filed my 2022 state return rather than my 2025 state return. However, the confirmation email from Block clearly states that I filed my 2025 state return. I had to pay the filing fee twice. Now I get to wait and see if the program gets it right this time
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I was very happy with the federal portion of the software. The Maryland State portion however was more problematic. At the end it kept telling me there was an issue of an incomplete form and would not let me efile. I checked the form and it was complete.. I even printed it out to verify that it was complete. I had the exact same problem last year and had to end up paper filing and writing a check.This is very frustrating.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback! We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I find the H&R Block software to be relatively easy to use, and I like the way it guides through your return based on the information you provide. There are a few areas where the explanations could be described a little more in laymen's terms, however.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback! We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!