When your early March update functionally breaks the product and doesn't allow you to even open the return, you fix it immediately, not tell your customers to wait for an update two weeks away. Also was unable to file the return for awhile, it makes me wonder about quality control and testing prior to release. It's really slipped this year.
Terrible!!! the software is very confusing and made me send the wrong information no good explanation about anything. The explanation says one thing and the process is totally different. The worse experience ever. I want my money back!