Was not expecting this to use terminology that would be used in the tax world in everyday language. Why not explain terms that the rest of us can understand. I had to think of if I didn’t know what it was I didn’t answer.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used this software for many years. This was the first time I wasn't able file electronically due to a glitch while submitting my return. I tried several times and continued to get rejected even after "fixing" the supposed error.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Federal program was very good. The Virginia State program has a major flaw so I had to over ride the entry and now must mail in my tax form! Extremely disappointing. I will not trust your tax preparation again. Sorry.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.