Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,302 Reviews)
Open Ratings Snapshot
Rating breakdown 149,302 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,682 out of 61,825
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Great value for a powerful tax software program.
on May 27, 2020
Posted by: tomlv
from Las Vegas, NV
Verified Purchase:Yes
Great value for a powerful tax software program. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great working Software, but...
on May 27, 2020
Posted by: Taxable Steve
from Colorado Springs
Verified Purchase:Yes
For the past 5 years, I have purchased Deluxe Fed & State. I'm able to download and install the Federal package, but not the State software. I have to call the Help desk each year to have them email the state version. It works great once installed. I am using Windows 10. I kept getting the message....".Unable to connect to the server." I closed the firewall protection and even rebooted in safe mode, and still, I get the response that I am unable to connect to the server.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It Helps
on May 27, 2020
Posted by: Not Supplied
from AZ
Verified Purchase:Yes
I hate doing taxes but the HRB software takes away the majority of the stress and time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
2019 Deluxe/State A+
on May 27, 2020
Posted by: Satisfied Blocker
from USA
Verified Purchase:Yes
The software is user-friendly and well designed for the average homeowner.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Errors in State Tax Module
on May 27, 2020
Posted by: Frustrated with HR Block
from Maryland
Verified Purchase:Yes
The Wisconsin tax module INCORRECTLY calculates the Credit for Taxes Paid to Other States on Schedule OS. This error was apparent but not obvious as to the cause. I spent hours researching it and that is not why I bought tax software
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Wonderful product
on May 26, 2020
Posted by: Dental person
from Utah
I like the product. My wish is that when taxes need to be filed in more than one state that a price break would be offered for additional states.
More helpful information with the new forms needed for family trusts would be helpful. I had to fudge factor myself through this experience this year. Many of us have multiple but simple events and the product needs to address the multiple issues not tell us to purchase more expert information from their company.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long time user.
on May 26, 2020
Posted by: Ralph cc
from New Jersey
Verified Purchase:Yes
I’ve been using H&R Block for a few years. It’s very user friendly.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Lowest price is not the best bargain
on May 26, 2020
Posted by: Lost my stimulus
from Lake Ridge, VA
I bought the software to be able to e-file and it was less expensive than competitors. I finished my taxes and I was not able to download to the server but I was able to print, so customer service returned my money.
This cost me an estimated $2,000 in stimulus money. I retired in the end of 2018 so my income went way down in 2019. It has been over six weeks and the 2019 return was not processed so they based my stimulus check on my higher 2018 income.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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