Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,302 Reviews)
Rating breakdown 149,302 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,825)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Hard to Navigate
on June 23, 2020
Posted by: Ramblin RN
Have used HR Block software in the past, will not use again. It is extremely difficult to navigate within the program, you must close out the return to go to the actual worksheet and then close that to return to the form to make corrections. Extremely time consuming. Very difficult for the 2019 taxes because it refers you back to the 2018 worksheets which are useless in many cases because of the tax code changes for 2019. Had a very, very difficult time with the Schedule A Itemized deduction form because the 2018’s was very different. Searching the 2018 form referred you back to 2017.!!!!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Updated deleted my tax files
on June 23, 2020
Posted by: JM_1000
from Livonia, Mi
I had my taxes complete and decided to file them last night.
The software indicated there was a update to the Federal Tax software.
I started the updated, not sure what happen but application deleted my save tax file, even last year!!! I had to start from scratch and re-enter all my data!!!
The software indicated there was a update to the Federal Tax software.
I started the updated, not sure what happen but application deleted my save tax file, even last year!!! I had to start from scratch and re-enter all my data!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Proven product
on June 23, 2020
Posted by: phantompilot
from tx
Glad you go the farm issues in detail. A lot easier than just filling out the blank form as in previous years.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BroBill97
from Gainesville, FL
Verified Purchase:Yes
I found this a bit difficult to navigate and I could not find many of the deductions that I would normally take. I had to have the taxes redone by an accountant.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Grandpaws
Verified Purchase:Yes
Have used Block tax software for years now and probably will again but ran into a problem filing the info i received on a 1099-S which is reporting the sale of a home(not my primary residence). There was no place in the interview and nothing in search to help. The software support team said the Deluxe Fed plus State did not address this . It should!
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good for most, but lacking for crypto currencies.
on June 22, 2020
Posted by: Travelingmike
from Portland, Oregon
Verified Purchase:Yes
Did most things I needed. It did not integrate cryptocurrentcies well - would not incorporate the profit form into the tax document. I had to do it manually. Should have an easier interface, or be able to accept filled out forms from Koinly, and other crypto programs.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to use!
on June 22, 2020
Posted by: dapotts
from Birmingham, AL
This is my second year and it is so easy to use. Very informative for any questions you might have.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LESANNE
Verified Purchase:Yes
It's pretty good, but I think it should be made easier to understand when it comes to things like capital gains, etc. Otherwise, it's a good app.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock