Overall easy to use software, gui is a little unrefined. Sometimes hard to figure out what the current screen is trying to get you to do.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Not sure I will continue with yearly purchases Unable to figure how to adjust last years social security lump sum income. Block said the forms were not included in the program
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Purchased because T-Tax required updrade to Windows 11. So glad I did. Some transition; and not so many stupid questions like T-tax. Very easy use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Overall, the price is reasonable but it has issues that other software does not. The software cliams thst my W2 is incorrect when Inconfirmed thst it is not. This happens every year and I need to round up one of the figures to get the software to work. These issues need to be resolved!
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
H&R Block tax software is a good value capable of handling simple to more complicated returns. It is simple to purchase, download and use. However, there does come a point for more sophisticated issues where outside resources must be referenced.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Bought the software and had to download several times as it wouldn't update. Almost THREE HOURS on multiple calls after RIDICULOUS hold times before it worked. One of your support people indicated you were having lots of problems like this. WHY would you release software so important without vetting it out???
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.