As I was ready to e-file, the program refused to recognize the authorization code. I had to fork over more money for an e-filing that was supposed to be included. I was tired and ready to go to bed and I wanted to just get finished, so I paid. Nasty.
Generally a good experience with the software. The only glitch for me was some 1099-R data entered on the federal portion errored out when it would not transfer to the MN state portion. Had to mail in my MN state tax forms.
I have been using H & R software for the past 15 years and have always had a positive experience using it. This year I used E-FILE because I mailed a printout of my tax forms on March 31, 2020, and I have yet to receive my refund. So I tried E-FILE on June 21, 2020, and it was accepted by the IRS. So my original mailed forms must have gotten lost.