Solid Tax Software, Little Glitch for 2019 Version
on June 26, 2020
Posted by: Jeff RSM
from So California
Verified Purchase:Yes
This is solid tax software and I have been using it every year for years. Usually I would give it a 5 Star review, but this years demoted to 4 Stars. Information was very sketchy, difficult to understands, and I almost overlooked, a major ruling on the State Refund amount, and how it affects the Federal taxes, no that we have to live with the $10,000 limit placed on us. Since I live in California, this was a significant reduction in what I owed the Federal Tax, as the amounts on the 1099-G ended up being not taxable. The program should have taken use through that calculation, while in that section, and not at the end as a 'warning'. I will continue to purchase and recommend this product. Regards,
Your software has been great for many years, but this year I had a glitch that prevented me from filing. Your support team needs a lot of improvement. I found a solution on my own after several attempts to get help.
Will not allow free filing if you have a savings. Senior citizens need help. Then when I did use a disc that I paid for it was not being accepted by IRS. No matter what I checked and double checked it was always declined. Finally resorted to old school paper and mail.