Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,302 Reviews)
Rating breakdown 149,302 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,825)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Soejima
from Darien, CT
Verified Purchase:Yes
Easy to use. I am accustomed using this software for nearly 20 years!
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: AJDE
from PA
Verified Purchase:Yes
I appreciate the ease of use and the thoroughness .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Mike Rick
from NY
Verified Purchase:Yes
I have always used H&R Block since its availability, starting with TaxCut years ago. Very easy to use and accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Suggestions to Improve
on July 5, 2020
Posted by: JoyZ
from Los Angeles
I like the software, but the only issue I have is there's no real person to talk to when you have tax issues/questions. The mere fact that I bought your software, you should not charge for any tax questions.
Also, the Chat is also a problem as it takes a long wait before you get your turn. You definitely have ot improve this.
Also, in each topic, there should be reference/explanations of the section. What you have now is not enough.
Also, why are you charging for filng CA, when you can go to the CA website and file for free.
Also, the Chat is also a problem as it takes a long wait before you get your turn. You definitely have ot improve this.
Also, in each topic, there should be reference/explanations of the section. What you have now is not enough.
Also, why are you charging for filng CA, when you can go to the CA website and file for free.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Missing or mis-labeled boxes
on July 5, 2020
Posted by: Disappointedhowmany
from Minnesota
Review comes up with "missing" information. Example: State ID number entered. Asks for expiration date. Has a check box for "Does not expire" but even when checked it will not let you file with date box empty. I had to make up a date.
Review asking for information from a 1099 R form that is not requested during the interview. The box on the form requesting the info is not explained. I had to guess based on someone else's tax return form where to put the missing information.
Review asking for information from a 1099 R form that is not requested during the interview. The box on the form requesting the info is not explained. I had to guess based on someone else's tax return form where to put the missing information.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Ms Taxpayer
from Tulsa OKLAHOMA
Verified Purchase:Yes
I was a 20-year Block tax preparer, and have used HRB since retiring. This year, for the first time, I was disappointed in it. It did not seem nearly as smooth to use as in the past.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: BowTieJoe
from Greenback TN
Verified Purchase:Yes
Easy to use. I have used it for five+ years. The help screens can be a little uninformative and There is little live help available, but one can get around that.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: WayneDzxzxzxzx
Verified Purchase:Yes
Worked well. The import documents feature needs work it is very limited.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock