Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,302 Reviews)
Open Ratings Snapshot
Rating breakdown 149,302 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,440
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,682 out of 61,825
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1 out of 5
1
Very frustrating software. Will not use for 2020
on July 7, 2020
Posted by: Trevor R
from Atlanta, GA
Caution to users filing in multiple states. The software requires a separate package download for each state’s tax return. Additionally, there is next to no guidance or understanding of where you are in the tax return process, what to do if you have questions, or even if your return was filed correctly. I have zero confidence this return was done correctly and I will be using another product going forward.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Garbage!
on July 7, 2020
Posted by: Al18
from Houston, TX
I've been using H&R Block programs for 20 years, This was a mess! Not like prior years.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Perfect!
on July 7, 2020
Posted by: Bruce A G
from Gaithersburg, MD
Taxes filed today, and to this point all is perfect.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
It's great for preparing relatives taxes.
on July 7, 2020
Posted by: Buffy40
from Houston, Texas
I have used this program for several years and I find it easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Softward
on July 7, 2020
Posted by: Emily M Lilly
from Florida
Verified Purchase:Yes
Easy to understand the process; directions very explicit and helpful
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good -- But Can Be Made Even Better!
on July 7, 2020
Posted by: MP500
from Near Seattle, WA
The program works pretty well, but it does not give the right instructions for mailing an extension to the IRS. It just gives the instructions for mailing a tax return to the IRS. There is a different zip code for filing extensions. Couldn't find a way to print a single page of the return without printing the whole 1040. It would be great to have a feature to make it easier for blind people to sign their returns by way of a signature anywhere on the screen. It is hard for them to line-up a signature on the form. Other features for the blind would be good to have -- like complete audio interaction instead of screen, mouse, and keyboard. Mom used to prepare taxes as a tax consultant for decades but is now going blind.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use with 100% confidence
on July 7, 2020
Posted by: Jerry Don
from Texas
Have used this for over 10 years and never had a problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
assumes you know what to do
on July 7, 2020
Posted by: jackie275678
from NY NY
I am trying to resubmit the state form and I cannot find out how...Do I really have to pay again? Support is non-existent.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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