Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,300 Reviews)
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,823)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Need more explanation for attaching PDFs
on July 14, 2020
Posted by: LolaK
from Milwaukee WI
Overall I think the program is good. I had some strange surprises at the end of the program for the state of Wisconsin because I had salt limitations the previous year so my WI refund wasn’t taxable - but I didn’t find that out until Accuracy Review at the end of the program. This should be addressed when you are discussing your tax refund as income at the beginning. Also, I needed to attach a PDF for my WI Historic Tax Credit - the program doesn’t tell you it will allow you to attach during you e-filing, so I was frantically searching for how to attach a PDF - with little help from the Search engine. When you type your search it automatically shows “how to attach PDF” but it doesn’t tell you that you will be allowed to do this while you are e-filing! Also really bizarre - I didn’t know that the WI HIstoric Tax Credit was a business credit so I had a heck of a time tracking it down - When I tried to search for the forms I couldn’t find either Wisconsin Form “Schedule HR” or “Schedule CR”. They then magically appeared after I tracked through the program and discovered the credit on my own. Also, I would expect more help hours available for software support in the week before filing deadline. When I did call for help first thing this morning - 7:10 am, I was told “due to unusually high call volume we can not accept your call at this time.” This is lame to say the least!!!
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Pete_1960
from New York
Verified Purchase:Yes
H&R Block Deluxe software is a great tax software. The program guide you step by step until you finish. You do not need to know anything about taxes. Been using it every year for over ten years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: gc5531
Verified Purchase:Yes
Have been using H&R Block for several years with good experience. However this year 2019 version missed the automatically software updating. Hope it will be restored back to previous years auto software updating.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Banny
from Philadelphia, PA
Verified Purchase:Yes
Product worked good for both federal and state. Efile was pretty painless. Had my confirmations within hours!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Salty2847
from PA
Verified Purchase:Yes
Mediocre UI for federal return. H&R product did not support DE non-resident filing but did not provide this info until after I purchased the state return. Will be disputing this charge with my credit card company.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed
on July 14, 2020
Posted by: fruppel
from Kentucky
I never realized it before, but I cannot find anywhere how my taxes were calculated. I check myself for errors regularly, but if I don't know how the package calculated my taxes, how can I double check that calculation?
Pros: Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville ky
Verified Purchase:Yes
The ease and simplicity is fantastic. I I have used it since 2015 and will continue to use in the future
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: HRBlockUser20
from Rochester, NY
Verified Purchase:Yes
Takes ages to get through the interview. Filling out a 1040 manually is actually much faster. The only reason I use this software at all is that I sometimes have complicated circumstances like self employment. The interview could be much more streamlined. Don't ask me about my property taxes 2 or more times, for instance. There's a lot of duplication in the interview.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Value
3
Written by a customer while visiting HRBlock