Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,300 Reviews)
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,682 out of
61,823)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Great experience, until it came time to e-file
on July 14, 2020
Posted by: Greg123456789
from MD
Everything about the experience was perfect u til it came time to e-file. Every time I pressed submit, the program crashes. I couldn’t reach a software support phone agent that could help me at the deadline but it appears as though after 10 restarts and reboots, it may have worked. Fingers crossed
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Hutch555
from ny, ny
Verified Purchase:Yes
Never had an issue with the software. I've been using it for many years. It's nice how it automatically transfers info from last year's return to the present year. And transfers the info from fed to state returns.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1
Can't e-file.
on July 14, 2020
Posted by: Bob879
from Rockledge, FL
Unable to efile. Keep receiving same error message: "We're unable to e-file your return. We're investigating the problem and are trying to resolve it."
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Same Difficulty
from Saint Paul, MN
Verified Purchase:Yes
Their support in nearly impossible to access without paying extra.
Pros: Easy to prepare
Cons: Hard to prepare
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product with many helpful features.
on July 14, 2020
Posted by: JM63
I have been using this tax software product for many years and have been pleased with ease of preparing my tax returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Not clear
on July 14, 2020
Posted by: Rico73
from Tennessee
Didn't help much with sale of inherited IRA; somewhat confusing on sale of mutual funds. Can only say, "hope that went ok" - unclear on review about what needs to be changed, or if it needs to be changed. Also, wouldn't honor coupon you sent me in the mail. But it is better than TurboTax by a long shot.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Confusing to efile and print docs to mail check
on July 14, 2020
Posted by: Rob 419
Efiled and software says I will get email of what to print to mail check. All I got was status email. No clue on what to print to mail check... Guess I will print entire copy and mail check... Efile was worthless.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Good software BUT additinal Fees ARE TERRIBLE
on July 14, 2020
Posted by: Tapped out Fees
from NJ Satate
The software package is good and fairly priced. HOWEVER if one was to do any thing but calculate the tax and submit FEES are horrible. e g. file an extension file state return. The other issue these fees keep escalating YEAR over YEAR . Might have to look for an alternative software. . NJ State calculation & instructions for extension filing NJ630 are confusing at best
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock