If you are divorced, and alternate dependents, the program thankfully keeps all of your dependents information in the system. However, even if you have otherwise qualifying children properly listed as NOT dependents in the program, they still are put on the Form 2441 and your return gets rejected if your ex has already submitted their return. You have to remember to actually remove nondependents to get it to go through. Please fix.
I have used this software for years and the first time I have to call with a question, their message says, 'hi call volume, we are unable to help you. Goodbye " there is no help or explanation or support on what the submission screen should look like when you want to pay in installments. Simply showing you are paying the full amount and asks for debit card.
bad activation code - phone calls are not answered
on July 15, 2020
Posted by: heybuddy
from mt juliet tn
Activation code worked to run the program but invalid to file nice automatic phone system it answers and says were to busy and hangs up up against a deadline here will have to do it by hand software was a waste of time and money
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The software was straight forward to a point. I needded support on the 15 Apr no Luck. thanks to friends problem solved. Luckily in the Review they did not ask about Phone support