Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,300 Reviews)
Open Ratings Snapshot
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,682 out of 61,823
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Former TurboTax User
on July 15, 2020
Posted by: CoeusII
Verified Purchase:Yes
After years of using TurboTax, I switched to H&R Block this year and it couldn't have been any easier and less expensive.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Still a Form 2441 bug in 2019
on July 15, 2020
Posted by: nwinesett
from Duluth, MN
If you are divorced, and alternate dependents, the program thankfully keeps all of your dependents information in the system. However, even if you have otherwise qualifying children properly listed as NOT dependents in the program, they still are put on the Form 2441 and your return gets rejected if your ex has already submitted their return. You have to remember to actually remove nondependents to get it to go through. Please fix.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Disgusted!!
on July 15, 2020
Posted by: Whitec523
from Amherst, NH
I have used this software for years and the first time I have to call with a question, their message says, 'hi call volume, we are unable to help you. Goodbye " there is no help or explanation or support on what the submission screen should look like when you want to pay in installments. Simply showing you are paying the full amount and asks for debit card.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Couldn't E-file State.
on July 15, 2020
Posted by: PA Disappointed
from Northeastern PA.
Verified Purchase:Yes
VERY disappointed I couldn't efile state return because of needing to file PA Schedule J. Otherwise pretty smooth.
Cons: Time consuming
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software.
on July 15, 2020
Posted by: comricke
from West Jordan, Utah
Verified Purchase:Yes
Great software. So easy to use, especially when used from one year to another. All previous info carries over for less entering of data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
bad activation code - phone calls are not answered
on July 15, 2020
Posted by: heybuddy
from mt juliet tn
Activation code worked to run the program
but invalid to file
nice automatic phone system
it answers and says were to busy and hangs up
up against a deadline here
will have to do it by hand
software was a waste of time and money
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Awesome software, will use again.
on July 15, 2020
Posted by: thomadw
from Atlanta
I used H&R Block software last year and was pleased. Plan to use it again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Software Good but calling for support Good Luck
on July 15, 2020
Posted by: Robert_
from washington dc
The software was straight forward to a point. I needded support on the 15 Apr no Luck.
thanks to friends problem solved. Luckily in the Review they did not ask about Phone support
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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