Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,300 Reviews)
Open Ratings Snapshot
Rating breakdown 149,300 reviews
5 Stars
97,783
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,682 out of 61,823
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Simple and clear instructions
on July 15, 2020
Posted by: KBE Tax
from Upstate NY
I bought this software in December to get a quick estimate of my taxes to determine when to file.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy!
on July 15, 2020
Posted by: ihypnotise
from UTAH
This made it so easy. I have never E Filed before and didn't realize the ease of filing both Federal and State and making payment at the same time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Software lacks on state filings
on July 15, 2020
Posted by: Kristin14
from Arizona
Verified Purchase:Yes
It’s very frustrating that the software does not support certain state tax forms. I had to file by mail and print out the extra forms and complete them separately. Plus it didn’t support e-filing for non resident returns for certain states.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Long Time User-This Year Not As Smooth
on July 15, 2020
Posted by: TomBoySC
from Salem SC
Verified Purchase:Yes
I’ve been using this software since it was Kiplinger Tax Cut. Generally it’s been a piece of cake but for some reason this year the interview and subsequent forms filling etc were a bit obtuse. We moved during the year, had partnership K-1, and retired, and distributions so things were more complex. 2020 will be simpler.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Leaves you stranded at crunch time
on July 15, 2020
Posted by: Jgehman
Verified Purchase:Yes
HR Block software is now designed to try and be idiot-proof. But if your circumstances produce events such as no printer, or filing at the last minute, you just can’t find another way around lack of printer, or needing to somehow save specific documents to flash drive to print elsewhere, you can not find a way to accomplish this with HR Block. At end, trying to find ways to eFile State return, the next button does not take you anywhere. Other navigation buttons also produce no results. If you try to Efile federal and state together, it makes you pay both fees, even though you have free filing for federal. Won’t let you eFile State unless Federal return is accepted by IRS. If you are filing at last minute, Federal can take days to accept, and you can’t file State return by mail, if your printer is not working. My mind does not work like the programmer who designed the tax software. Never experienced this before withHR Block tax software. Problematic programming and navigation in above mentioned circumstances.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
E-file doesn't work
on July 15, 2020
Posted by: Roger 476
from 46614
Verified Purchase:Yes
Cannot efile tax return. Needed to pay for two certified letters to submit taxes.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Very good, except for this...
on July 15, 2020
Posted by: Unincorporated pain
from New York
Verified Purchase:Yes
A great tax help until they suggest you fill out the Unincorporated Business Tax Return form. Like, why are you even showing me a form to fill out? YOU fill it out Tax Cut- You ask questions and I answer, and YOU fill out the form like you do with everything else. Otherwise great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
AN EXPLANATION FORM NEEDS TO BE POSSIBLE
on July 15, 2020
Posted by: Dale2355
from Atlanta GA
Verified Purchase:Yes
The Deluxe version was fine, but it is incomplete for me. Occasionally I need to attach a "blank page" or two in my return to explain something that requires explanation in my return. I assign the blank form a title such as "Explanation for form 8949 copy 1" and then enter SSN and other information that needs to be supplemented on the form 8949. The Deluxe doesn't provide for that capability. It should. Also, the K-1 form (form 1065) has lines that don't forward to any other form. It would be very useful if the K-1 were more complete in its transfer to other forms in the return. For example, line 13 entry W is one that I had an entry on the K-1 I received from the company, but I had no idea how to include the information and still be able to e-file. I finally ignored the entry, but I prefer not to do that.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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