Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,299 Reviews)
Rating breakdown 149,299 reviews
5 Stars
97,782
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,681 out of
61,822)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Billing issues
on October 20, 2020
Posted by: Want to speak to a person
from Kansas
I finished my daughter’s taxes on 10/15 and have eight charges for $21.75 pending on the debit card I used, plus charges that have posted for $21.72 and $10.82. The last two are correct. I’d like to have the others removed as soon as possible, please. I’ve used this product many years, and this is the only problem I’ve had. Would be helpful to speak to someone directly.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use!
on October 19, 2020
Posted by: Shy Guy
from Worcester, MA
I have been using the H&R Tax Software for years because it is straightforward, easy to use and navigate and they have help screens along the way of filling it out that help you with inputting the required information. It makes me feel comfortable using this for my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Bug discovered in 2019 Deluxe
on October 15, 2020
Posted by: donrudi
from Laramie, WY
I don't know how it happened, but when I went to e-file, the verification routine got stuck in a strange endless loop. It put my zip code in the City Field and instructed me to fix it. When I did so, it proceeded to put my city name in the Zip Code field. This process continued indefinitely until I finally broke out of the loop by deleting all my contact information. It was automatically refilled by the software. I can send scree shots of the errors.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Vet difficult to work with!
on October 15, 2020
Posted by: H S G
from Cleveland, Ohio
TurboTax is more expensive but, it’s also a better program.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Reliable tax package
on October 15, 2020
Posted by: TaxPro67
from DFW
I have used H&R Block Tax packages for many years and it has never failed me. Good and clear instructions along with examples that a clear. I not taken more than a couple of hours (usually an hour) to complete my return. Price per simplicity is unmantteched.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Were helpful.
on October 15, 2020
Posted by: Buddy95
from Tampa area.
I had numerous delays for completing but was able to complete and efile as advised by the IRS.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block Deluxe, best Tax program going
on October 14, 2020
Posted by: Ron1951
from Texas
This is the 6th year in a row I have used HR Block Deluxe, it is the best software going. I tried Turbo Tax in 2013 and found it to be much more difficult to navigate and not nearly as intuitive as HR Block. I will not be trying any non-HR Block Tax program in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Fell short of expectations
on October 14, 2020
Posted by: B2inNY
from Victor, NY
The IRS added a requirement regarding K-1 basis calculation on Form E line 28 in 2018. The software doesn't have this capability. The capability needs to be added in order to e-file a complete return.. I will not buy HR Block 2020 tax prep software if this capability isn't built in. I've been using your software for many years and have been happy with it. I will be forced to switch if I can no longer complete and e-file my return with your software.
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock