Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,299 Reviews)
Open Ratings Snapshot
Rating breakdown 149,299 reviews
5 Stars
97,782
4 Stars
28,062
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,681 out of 61,822
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
THANK U FOR PROTECTING ME
on February 5, 2021
Posted by: PEPEPE
from MD
THANK U FOR PROTECTING ME I HAVE ERROR FOR MY INCOME. PLEASE FIIX IT FOR ME PLEASE. OTHERWISE IT WAS A GREAT EXPERIENCE.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy of use
on February 5, 2021
Posted by: Avon IN 2020
from Avon Indiana
Easy to complete simple return using this software
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Absolutely Love This Tax Program
on February 5, 2021
Posted by: Leanderite
from Leander, TX
I've been using H&R Block tax programs for 10+ years. This program is so easy to use, so thorough and really takes the stress out of filing my tax return. I love that it imports all my information from the previous year. That alone saves a lot of time inputting information. Plus they send me my copy automatically each year so I don't have to go out to purchase it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Worked okay except for filing.
on February 5, 2021
Posted by: Dg466
from Wi
Was able to complete forms okay. But when I tried filing, it rejected my credit card 3 times. Checked my credit card and it had charged me 3 times. Had to use a different card, and I hope I get my money back for the triple charged filing fee. Called customer service, but the wait time was going to be 35 minutes...
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
USED THIS FOR OVER 15 YEARS
on February 5, 2021
Posted by: CECIL47
from TEXAS
STARTED GETTING READY IN DECEMBER, WORKED ON IT A LITTLE IN JANUARY, BUT NOW FIRST FULL WEEK OF FEB AND IT IS ALL DONE.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simple and easy to follow
on February 5, 2021
Posted by: DV0301
from Iowa
Very comprehensive software that explains every step and provides customer with a peace of mind when filing both federal and state taxes
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Still waiting a week for efile status to be accept
on February 5, 2021
Posted by: Rodf21
from Hartsville sc
Filled out everything. EFiled on 1/31/21 and on 2/5/21 the Efile status has not changed and I cannot talk to a human being about it.
Does not allow Estates or deceased person correctly.
No way to know if is really accurate or calculating the tax correctly.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Problem with H&R Block electronic tax filing
on February 5, 2021
Posted by: Super Unhappy Customer
I successfully electronically filed my Federal tax return with H&R Block Deluxe software and the H&R instructions say that the IRS will normally accept or reject a tax return within 6-8 hours, and the IRS will respond with 48 hours. It has now been 6 days since I filed and the H&R software says the IRS review is still pending. The H&R instructions does not address this situation and I do not know what to do. My refund is in limbo and I need those funds ASAP. I recommend no one use H&R block until this issue is resolved.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
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