Have been using for several years and prefer it over other companies' products. Easy to use. Would be nice if there was a "are you sure you want to do this?" pause at the end before the "transmit data", as at times we have still been waiting for some information but were reviewing the accuracy of what we had available.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This is the third or fourth rating I have done. Long time customer. I downloaded your software from you site and paid more than other places offered the same software. I have used this software for over 30 years. Started when it was offered by Andrew Tobias as I was a Managing your Money user. Would think a long time user would get a better price for loyalty. I really like the software. Easy to use and file. Please consider a better desl l for loyalty.
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
I may not buy again. We have simple taxes and the software is too expensive. Need to do a simple software for those who have no itemized deductions
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Your software makes filing my taxesso easy. I like the way it tells you which line on you forms to look for the information. How can you go wrong.I also like the way it analizes my return and asks question avbout the information. Good Job.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.