Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(131,257 Reviews)
Rating breakdown 131,257 reviews
5 Stars
87,378
4 Stars
24,213
3 Stars
8,517
2 Stars
4,495
1 Star
6,654
85%of customers recommend this product.
(
42,162 out of
49,497)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Keith G
from Blue Bell, PA
Verified Purchase:Yes
There is a technical problem with the 2025 Federal software. The current version of the program is using the old SALT limitation of $10,000 when computing the state and local tax deduction for purposes of the Net Investment Income tax on Form 8960 line 9b. You should be using $40,000. The program is using the correct SALT limitation of $40,000 for the itemized deductions on Sch A. I hope you can help!
Pros: Easy to prepare
Value
4
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Keith, thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Elsberry Mo
Verified Purchase:Yes
I’ve been using HR Block software since it was called tax cut and I’m completely satisfied with it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Robert, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Mr Doogle
from OH
Verified Purchase:Yes
The W2 interview for the new Overtime pay was non existent. I had to go into the form to check the box and enter the amount. This caused me to submit an amendment. Very displeased.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback. We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
All was easy except Energy Tax Credit section
on February 23, 2026
Posted by: dato
from OR
I've used this product since it eas Kiplonger Tax Cut. I like it, however the Energy Tax Credit section was confusing. The titles used for different kind of energy projections lead me to make entries that were etong. It took two rounds of corrections, the irs accepted it. The errors were nit substantive from a taxes owed view, just wrong boxes checked.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: SMSgtRod
Verified Purchase:Yes
First year with HR... always used Turbo but they disowned me as I have Win 10
Just as easy to use as Turbo and 25% or so cheaper.
Just as easy to use as Turbo and 25% or so cheaper.
Great deal!
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Have been using H&R Block software for many years.
on February 23, 2026
Posted by: Anonymous
from Midwest
Verified Purchase:Yes
Have been using H&R Block deluxe for several years, saves alot of $ rather than having my taxes done by someone else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Combined 1099-R w RMD & Conversion needs work.
on February 23, 2026
Posted by: CharlieInOmaha
from Omaha, NE
Verified Purchase:Yes
Extremely pleased, with one exception:
You really need work on the combined 1099-R containing both RMD and conversion values.
Your help is particularly worthless.
I had to experiment with different entries until I got NO PENALTY, which I know I did not deserve.
You really need work on the combined 1099-R containing both RMD and conversion values.
Your help is particularly worthless.
I had to experiment with different entries until I got NO PENALTY, which I know I did not deserve.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Josish
from PA
Verified Purchase:Yes
I have been using this program for a number of years. It is user friendly and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock