Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(131,257 Reviews)
Rating breakdown 131,257 reviews
5 Stars
87,378
4 Stars
24,213
3 Stars
8,517
2 Stars
4,495
1 Star
6,654
85%of customers recommend this product.
(
42,162 out of
49,497)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Bob1661
from New Hampshire
Verified Purchase:Yes
I love using your software and would have given a 5 rating but every year when I enter my required RMD I have a problem. I enter my 1099R for my RMD and it’s the only distribution I get from my IRA but the software always says I either have excess accumulation or it says I didn’t take my required distribution. Maybe I’m doing something wrong. Why can’t you have a question asking is this my RND? I think that would clear up the problems I’m having and make it a lot easier.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointing, locks-up for several minutes
on February 23, 2026
Posted by: Monty57
Verified Purchase:Yes
I've used your products for about 15 years, and the 2025 Deluxe Federal and State is disappointing. It's glitchy, locks-up for several minutes, lacking useful help for the required minimum distributions of pensions. The state product did not give appropriate help for Homestead property tax credits pertaining to mobile homes, using only one rate for monthly lot rent assuming it applied to all 12 months.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kim6462
from Englewood, CO
Verified Purchase:Yes
I’ve used this software for over 2 decades. It’s easy to use and very accurate. Never been audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, February 24, 2026
Kim, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Barnaby
from Hampton Roads, VA
Verified Purchase:Yes
The software is intuitive and easy to use, making filing the taxes much easier...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
The product had all of the features I needed,
on February 23, 2026
Posted by: JohnBP
Verified Purchase:Yes
Bought this product a month prior to take advantage of a special offer. Great product, guided me through my tax entries.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We’re so happy to hear that you had a good experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have been using this program for over 10 years. This was the worst program of all. It shut down 3 times improperly, when my IMac Air (2023) was idle. I had to re-input some lost data. It also allowed me to put in duplicate 1099- NECs (one in business expenses) and one in other income, so my taxes were incorrectly high. Fortunately in my review, i caught the error. It should have flagged that in things to check. Only positive thing ihave to say is it was inexpensive, but since you pay for state, it ends up being more expensive than alternates. I may have to make the switch to Turbo next year. Max Deluxe downloaded
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JackPlymouth
from Plymouth, MI
Verified Purchase:Yes
This is the 11th year of using H&R Block software to prepare my taxes. No issues, no problems. But, my taxes are pretty simple: Senior Citizen, Standard deduction, no wages, some investment income. This year I filed my Federal & State returns less than 48 hours after I got all my 1099's.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: gator boy
Verified Purchase:Yes
Had nothing but trouble ....Unable to connect to server to get updates etc.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock