Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(131,057 Reviews)
Rating breakdown 131,057 reviews
5 Stars
87,266
4 Stars
24,162
3 Stars
8,496
2 Stars
4,486
1 Star
6,647
85%of customers recommend this product.
(
42,041 out of
49,358)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Akb44
from Alabama
Verified Purchase:Yes
It was ok, but not as easy as I'm used to after using Turbo Tax for years. Too many long questions, with some being a little hard to understand. I got my taxes done, so overall not too bad.
Cons: Time consuming
Value
4
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kdl7
Verified Purchase:Yes
I had some tax questions this year and could not find any human support. The bot was useless. This will affect my future selection for tax program.
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Worked for co. 30 years ago and software for last 26.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: petesunset
from central Florida
Verified Purchase:Yes
I have been using H&R Block tax software for a number of years now. I really like that is can just find the items that I used in the previous year and bring them right up. Also, the e-file aspect of the software is quite easy to use. I do find that a few aspects of the questions are a bit confusing or out of my financial understanding. But overall, I have been very pleased with using the software and getting good results
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Grumpy vet
Verified Purchase:Yes
H&R Block doesn't tell you that if your return is turned down by either feds or state and you have to correct it and resubmit, you are charged again for their submission of your return. Be sure to double and triple check for typos before you submit.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: norm26
from California
Verified Purchase:Yes
I have been using H and R Block's software for the last 13 years. Every year is gets easier to use. I especially like being able to import 1099's and now with AI I can check to be sure that I what I think I know is actually what it means.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: IRS Donor
from California
Verified Purchase:Yes
I have been using H&R Block Federal and State for over 26 years, it has always been 100% accurate and very user friendly. I would never even try another program while I already have the best!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jims Return
Verified Purchase:Yes
My first filing had an issue Block walked me through fixing it and it is now accepted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock