Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,703 Reviews)
Rating breakdown 130,703 reviews
5 Stars
87,063
4 Stars
24,087
3 Stars
8,456
2 Stars
4,468
1 Star
6,629
85%of customers recommend this product.
(
41,831 out of
49,112)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
The program works fine.
on February 14, 2026
Posted by: Kentucky Fellow
from Kentucky
The program works fine, but a state return should be included in the purchase price.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
Confusing
on February 14, 2026
Posted by: Jitney4u
from Maryland
Navigating was good but came to "TAXES" on Federal and then "EXCESS ACCUMULATIONS" which I had none, I had a difficult time getting thru it. If I didn't have any excess accumulations, it should have gone to the next item. However, it wanted to tax me over $4600 for excess taxes, which I had none. I took out the required amount on my distribution as it asked but found it very confusing after that. Extremely frustrating. BTW A.I. wasn't any help. I gave it two stars because of clarity of and navigating thru Excess Accumulations.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
good but a bit unclear and too detailed
on February 14, 2026
Posted by: Gomt
from Marysville, WA
I just bought and used this software. It was stepwise and mostly clear except for foreign tax. It led me to think I had to complete Form 1116 for only U.S. investments' foreign tax paid, since passive income was not clarified nor was there a note to stop and not complete Form 1116 for only such foreign investment. I initially completed the Form 1116 and on my (not H&R) prompted review, I learned the software had erroneously credited me twice for this foreign tax paid. I then had to delete the Form 1116. I wasted about a half hour on this.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Doesn't support Grand Rapids city tax forms
on February 14, 2026
Posted by: IMcK
from Michigan
I've used Tax Cut for years, but I now work in Grand Rapids Michigan, and the Tax Cut software does not support the Grand Rapids city tax forms. Turbo Tax does. I'm switching to Turbo Tax next year unless the support is added.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, February 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Generally OK
on February 14, 2026
Posted by: DOC83
from California
It appears to work OK. Won't know until the IRS is done with it. Have had mistakes in the past.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, February 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,266) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,290 out of
10,063)
Value
4.5