Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(130,602 Reviews)
Open Ratings Snapshot
Rating breakdown 130,602 reviews
5 Stars
87,019
4 Stars
24,064
3 Stars
8,438
2 Stars
4,460
1 Star
6,621
85%of customers recommend this product. 
(
41,776 out of 49,041
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3 out of 5
3
Adequate
on February 7, 2026
Posted by: coop21
from Pueblo Colorado
The first time I’ve used H & R Block Tax Return Software. Improvements that I would recommend is that when you change a value or answer to the question, that the software automatically updates it without trying to figure out how to delete the wrong value or answer.
Turbo Tax is much user friendly, impo
Cons: Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy LexisSocial Media TeamFebruary 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
double charge
on February 7, 2026
Posted by: ebdresgh
from sm
charge me twice every year.Everytime I paid ask me for an update, after update the system charge me again.every year I have to do a claim on my bank.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy LexisSocial Media TeamFebruary 8, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 7, 2026
Posted by: Ron 56
I use this program every year its easy to use and great. Never had an issue.
Response from HRBlockBy MaxSocial Media TeamFebruary 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Product
on February 7, 2026
Posted by: Gonzalo E
from Roseville CA
I have being using H&R Block Tax program for the past 5 years and never been disappointed, very simple to follow up and accurate with the numbers. Great product... Highly recommended!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy MaxSocial Media TeamFebruary 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It works!
on February 7, 2026
Posted by: RD24U
I have been using the software since 2010. It works for me.
Response from HRBlockBy MaxSocial Media TeamFebruary 9, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
it helps but verify EVERYTHING
on February 7, 2026
Posted by: Meh1322
glitchy this year. w2 information kept messing up, had to redo it 3 times. only time this happened in the last 17 years I have used this software. That said at least it got AGI verification right whereas last year it didnt and thank god I checked it
Response from HRBlockBy LexisSocial Media TeamFebruary 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Doing better but still needs perfecting
on February 7, 2026
Posted by: Fix Arkansas please
from Mountain Home , AR
Federal Taxes are excellent. State Taxes for Arkansas still need work. AR1000ADJ line 3 needs to be improved. AR booklet instructions need to be reread for this issue. I still have to file by AR paper with corrections.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamFebruary 9, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,243) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5
Would recommend? Yes
(
9,278  out of  10,049
)
Value
4.5 out of 5
4.5
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