Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I switched to HR Block Deluxe last year and used the 2024 this year because it is so easy to use and efficient and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BKKPR 25
from Eureka, CA
Verified Purchase:Yes
There are some glitches with the software. It works well for the most part. I worry that people who are less experienced than I am will have trouble though.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: joeyzoot
from Upstate NY
Verified Purchase:Yes
Removed Morgan Stanley Wealth Management from the import 1099 list. Otherwise OK.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Do not sell my information
on October 11, 2025
Posted by: Selling Tax Informatio
Selling my information to Google and Facebook you should go to jail
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stockton, CA
Verified Purchase:Yes
Always trust H ^ R block. Have used this software for over 25 years.!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Beware of error messages that can't be resolved
on October 13, 2025
Posted by: Peter of Boca
Verified Purchase:Yes
My tax return keeps getting rejected because it says I need to enter some sort of pin that box is not checked and have not been able to resolve it
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steven522
Verified Purchase:Yes
Very good for basic returns. But not so easy to use if things get complicated.
Useful to learn once and for comparing information in same format in subsequent years.
Useful to learn once and for comparing information in same format in subsequent years.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Expensive when you add in state purchase if you file in more than one state and filing fees for state tax returns.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Abigail, Social Media, October 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock