Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Agent Tony
Verified Purchase:Yes
I don't like to be charged for E-file and get the reports returned, and then spend money to mail the reports, but the charge still in the bank account.
Response from HRBlockBy Tra, Social Media Department, October 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bob2772
Verified Purchase:Yes
Much better than 2023 where I was forced to file on paper because the s/w had a feature preventing 8939 from e-filing.
Value
5
Response from HRBlockBy Tra, Social Media Department, October 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Till now one of the best Tax software.
on October 5, 2025
Posted by: Art6
from Port Saint Lucie, FL.
I purchased in Jan 2025 and have used it over nine times now. Formats are great to work with. Not confusing and are able to seek assistance. So yes I will purchase for 2025. Thanks for an excellent product.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, October 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I've used HRB deluxe for several years. I haven't found anything better - yet. There are packets of date that ought to be populated automatically that still aren't - like drivers license data. Aggravating.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, October 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I was able to do my business taxes yah
on October 6, 2025
Posted by: Antshyde
Thank you for your good job of making this software. Couldn't have done this without your software.
Response from HRBlockBy Joy, Social Media Department, October 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!\n
Written by a customer while visiting HRBlock
Customer Rating
1
Bad Program
on October 7, 2025
Posted by: Frank74039
from IN
Why do I have to give you one star; because it helps you get a higher score than you earned!!!!!!!!!!!
Your program is horribly organized and unorganized. It takes way too long to complete a return.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, October 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.\n
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Terrible consumer service. Could not reach anyone when I was incorrectly charged for a product.
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Abbie, Social Media, October 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.\nWe’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Decent Product with excessive, hidden fees
on October 7, 2025
Posted by: Mart S
from Johns Creek, GA
Decent product. However, once you buy the product, you learn about ridiculous, excessive charges for add-on services, such as e-filing a state my state return, cost for adding another state and several other fees. Thes fees are clearly not mentioned when buying the produce and grossly excessive, particularly in relation to the total purchase price for the original software.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media, October 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.\nWe’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock