Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,298 Reviews)
Rating breakdown 149,298 reviews
5 Stars
97,782
4 Stars
28,061
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,680 out of
61,821)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Roswell, GA
Verified Purchase:Yes
I called last week for tech support since the software would not allow me to save my taxes as a pdf file. The person was helpful but could not figure out the problem and said she would elevate this to another level and that I would receive a call within 24-48 hours. Never happened. And, she had my email address.
I used to be able to do this but not this year. Now I have to print out the tax forms and scan them to create a pdf. Not what I wanted to do. Never had this problem in the past.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: VerifiedUser
from CT
Verified Purchase:Yes
I had to figure out few items as explanations were not helpful. ESPP entries pages not very clear. Spouse IRA data was not taken/missed into calculations after download from brokerage site thru tax cut.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Michael A St
Verified Purchase:Yes
Easy to use. Have had confidence in this tax prep software for years. Thank you.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Never Again - Process Broke Down With State Form
on April 13, 2021
Posted by: Sean PA
from Pennsylvania
Verified Purchase:Yes
We have used H&R Block software for about 5 years, but will never again. The process was going as expected, until we finally got to the transmission step. At this point, the program told us we needed to attach a pdf of a PA state form. The form was not explicitly identified by a number, and none of our other returns for federal or the second state could transmit without this attachment. Firstly, I would expect the form to be included with the software to facilitate the state return. Why am I using tax software, only to have paper come into the process at the end? Secondly, if not included with the H&R Block software, I would expect the form to be directly referenced by number, or better yet a link to the PA department of revenue website. Thirdly, I do not understand how/why this was not included in any prior steps/checks before transmitting the completed returns... why did the requirement only show up after we were done with everything? We ended up electronic filing directly with PA (for free, and without issues), therefore allowing us to send the other returns. Won't be making this purchase for 2021 or recommending to anyone else going forward.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stone Mountain Georgia
Verified Purchase:Yes
Super easy to use. Asks all the right questions. My eighth year with them!
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bay Area
Verified Purchase:Yes
Easy to use. Easy to file. If you use H&R Block year after year, the previous year's data is on your computer and is loaded for the current year's taxes, making data entry and E-file a snap.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: User 29
from Anywhere
Verified Purchase:Yes
Works well. Generally easy to use. Easier to download than previously.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Mary Marksmeier
Verified Purchase:Yes
The software did not include my contributions as a deduction. I tried everything to get it to show up but it did not work.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock