Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Sam9999999
Verified Purchase:Yes
The federal portion works fine. The last 2 years I have received post-filing corrections from the state (Oregon), however. These have caused varying degrees of problems. This year (2024) the feds wouldn't even accept my return because of a past data problems.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for bringing this to our attention. I'm glad to hear that the federal portion has been working well for you, but I apologize for the issues you've encountered with your state returns and past data. We understand how frustrating this can be and are committed to helping resolve these matters. Please reach out to our support team at 1-800-472-5625, and they'll be more than happy to assist you in addressing these concerns. We appreciate your patience and trust as we work towards a solution.
Written by a customer while visiting HRBlock
Posted by: Sid G
from Illinois
Verified Purchase:Yes
I have been using this tax product for several years and have had very positive results. it is easy overall and responds well. Great design and has good options. Great work!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your kind words and continued trust in our tax product! We're thrilled to hear that you've had positive experiences over the years and appreciate the design and options available. Your feedback motivates us to keep improving.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NORTH CAROLINA
Verified Purchase:Yes
I have been using H&R Block Deluxe software for years. I was a little disappointed this year due to the instructions for determining penalty for underpayment of taxes. It seemed to be confusing and frustrating to complete. Also, there was no way of assisting in costs related to natural Federal disasters which affected me greatly.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for sharing your feedback about the H&R Block Deluxe software. I'm sorry to hear about the difficulties you experienced this year. Please don't hesitate to reach out to our support team at 1-800-472-5625 for assistance. We're here to help and ensure your experience improves.
Written by a customer while visiting HRBlock
Posted by: Ronbosbgg
Verified Purchase:Yes
Was very disappointed with the Michigan state program because it did not include a form needed to subtract income from U.S. government bonds and other U.S. obligations and file electronically. Having to get and fill out state form then print out and mail the entire return defeats the whole purpose of buying the state program.
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for sharing your feedback. We apologize for the trouble you experienced with the Michigan State program. Your input is valuable to us, and we're committed to improving our services. Please contact our support team at 1-800-472-5625 at your earliest convenience. We appreciate your understanding and patience.
Written by a customer while visiting HRBlock
Posted by: Daugustus
Verified Purchase:Yes
Took much to long to navigae. If my return was simple I would give tne H & R software a five star rating but with a complicated return would not recommend it. Expaining inpute figures were not clear enough.I am noy sure if TurboTax would be better.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your feedback. We’re sorry to hear about your experience with navigating our software for a complicated return. Your input is invaluable, and we’re committed to improving clarity and ease of use. Please contact our support team at 1-800-472-5625 so we can assist you further. We appreciate your patience and are here to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ozark, AL
Verified Purchase:Yes
I have the same problem this year as I did last, I supposedly had errors but I couldn’t clear them. I did as asked but your program ignored me. This was on the state filing. I found no way to around it. Luckily, I don’t have to file state taxes as my income is too low. Regardless, I paid for state for nothing twice. The only thing I can figure out is I filed the federal before the state and it wouldn’t see my change. The federal program is wonderful. Of course, there were no errors. I bought Turbo Tax first because of this problem. What a disaster that was for several reasons. I’ll never go to them again.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
We are sorry to hear about the issues you've encountered with the state filing process. It's important to us that your experience is seamless and effective. We appreciate your feedback, which helps us improve our services. Please reach out to our support team at 1-800-472-5625 to resolve this matter. We're here to ensure you have the best possible experience with our software. Thank you for your patience and understanding.
Written by a customer while visiting HRBlock
Posted by: TA265
from Southern Ohio
Verified Purchase:Yes
Nice, but paying for a electronic extension seems weird because filing is free and is a huge amount of pages compared to one to ask for an extension
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Librarygirl
from NewYork
Verified Purchase:Yes
I’ve used this software for 20+ years but won’t be using it again. The state program fails to include 414H contributions as income. The program totally omits this reporting. Because of this faulty omission I am being charged penalties and interest on my returns. And I have to amend prior year returns. There’s no excuse for this!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for reaching out and sharing your experience. We are sorry to hear about the issues you've encountered with the state program's handling of 414H contributions. We understand the impact this has had on your returns and truly apologize for any inconvenience. Please contact our support team at 1-800-472-5625 at your earliest convenience. We're here to help and address your concerns.
Written by a customer while visiting HRBlock