Product is not intuitive, not able to find even simple things, like save a copy to the hard drive. Phone support is terrible, waiting forever and then getting transferred to another person (another wait).
Did the job, but had some quirks. Asked about child care credit from last year when last year's form was uploaded and no child care credit was claimed for last or current year. Then, after correcting this, it deleted the capital loss carry forward and produced an incorrect tax amount. Had to manually enter the capital loss carry forward amount even though it should have pulled it from last year's return. So, don't assume it does everything right.
Getting stared was a pain. What you needed to start was not easy to understand. Someof the questions were not really clear as to what was e Wa ted. to understand.