Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Vaccaro73
from Shreveport, Louisiana
Verified Purchase:Yes
I've been using this software for the past 7years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good program with terrible service if you need it.
on April 16, 2021
Posted by: Anonymous
from Troy MI
Verified Purchase:Yes
Easy to use. Leads you through the tax process. However, if you gave a problem and need to call for help, they are horrible. Actually they solved the problem well but expect at least an hour on hold. And the holding line cuts in and out so you won’t be sure that they are still there. Fortunately I have only had to call once in 12 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: No name to give
from Kentucky
Verified Purchase:Yes
Good software. Fairly easy to use. Turbo tax much better. But Turbo tax is too expensive.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Deceptive advertising, dishonest business model
on April 16, 2021
Posted by: Anonymous
from Teaneck, NJ
Verified Purchase:Yes
Deceptive advertising, dishonest business model, sold as package of Federal and State but after finishing all work in entering and preparing, once is hit with a ridiculous surcharge of 50% to file the state return
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Philly suburb homeowner
from outside Philadelphia, PA
Verified Purchase:Yes
Excellent software. Very thorough. Maybe could use a little more summarization to enable bypassing the less-used interview questions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ordinary Joe
from Arizona
Verified Purchase:Yes
If you have a "normal" tax return, Block works pretty well. The interview walks you through the data entry and fills in the forms appropriately. I ran into problems with auto import of investment data where it would add the same data twice which would cause over payment of taxes if you don't see it. For complex investment situations, like a limited partnership (schedule K), Block essentially says that you must read the IRS instructions and manually fill in some of the forms. Most people will not deal with this but is still is annoying. Another problem is that with the Arizona state return, it is missing some common forms, (like 352) which means you must mail a paper return instead of e-filing.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: mon cheri
from california
Verified Purchase:Yes
i like getting the confirmation that my returns were received
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Overall, the H&R Block software is pretty good. I've been using it for years. But this year I had trouble printing it from one of my computers. Nothing I did resolved the problem. I finally had to move everything to a different computer, where I was able to print out a return. Also, the e-filing didn't work - twice. So, I ended up mailing the return. Evidently, the IRS didn't agree with my entry of last years AGI. I tried changing it to what I have in my records, but they kept saying that was incorrect. Any attempt to find where to change it in the program was difficult. I tried the worksheet, but that didn't correct the problem.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock