Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
Happy with the simplicity of its use year to year.
on May 9, 2025
Posted by: mjjn
from Long Island, NY
Verified Purchase:Yes
I have been using H&R Block software for over ten years and am happy with the simplicity of its use year to year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: youknowwhoIam
from youknowthis
Verified Purchase:Yes
You really don't value my opinion. Don't pretend otherwise. Trying to file my 1099-nec was confusing and took hours. Your software exists because the government refuses to file taxes for me even though they know how much money I make.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: transam
from southern Indiana
Verified Purchase:Yes
I have always favored this product over Turbo Tax and some other software. Very user friendly
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Quick1
Verified Purchase:Yes
Did the job, import of tax documents was great but still had to get further assistance for property loss and other calculations
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Greenwich CT
Verified Purchase:Yes
The program is clunky. Impossible to insert IP Pin without Muriel attempts and calls to support
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
I find the software hard to use. There seem to be two paths. One is going through the long boring interview process that asks a lot of silly questions it should have known from last year's return. The other is to go right to the forms, but then there are a lot of blanked out fields with no "jump to related" available to find out the source.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Msleeth1
Verified Purchase:Yes
I couldn't file my 2023 taxes electronically because your system was down. I had to do it on paper. I was promised a 50% off coupon for 2024 which I never received.
Your software makes it extremely difficult to file electronically when you have an IRS passcode. it is virtually impossible to find where to input that code.
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Deuce0231
from Stafford, VA
Verified Purchase:Yes
The 2024 software was so easy to use! The updates from years prior are really incredible and have made filling out the tax return so simple. I really liked being able to take a picture of the W2 and have the information entered in each line, fantastic update! Will definitely be using next year!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock